Frequently Asked Questions

Frequently Asked Questions

How do I start?

Starting is as simple as reaching out. You can book an initial consultation through our website or contact us directly. During this first meeting, we will discuss your needs and goals and determine the best pathway forward.

Do I need a referral?

No referral is needed for private clients. For Medicare rebates you will need a Mental Health Care Plan from your GP. NDIS and DVA clients have their own referral pathways — we can help you navigate these.

Telehealth or face-to-face?

We offer both in-person sessions in Canberra and secure telehealth appointments, with the same high standard of therapeutic connection and care.

Is everything confidential?

Yes. Your privacy is protected by law and professional ethics. Limits to confidentiality (such as risk of harm) are explained clearly at your first session.