Effective Date: 7/28/2026
Information We Collect
We may collect:
- Name and contact details.
- Date of birth.
- Emergency contact information
- Referral details
- Medicare, NDIS or DVA information (where applicable)
- Health and mental health information
- Session notes and reports
- Payment information
- Website enquiry information
How We Use Your Information
Your information is collected to:
- Provide counselling and mental health services
- Develop and manage your treatment
- Communicate with you
- Process payments
- Meet our legal, ethical, and professional obligations
Website Information
Our website may collect limited technical information, such as your IP address, browser type, pages visited, and cookies to improve your browsing experience.
Confidentiality
Your personal information is kept confidential and will only be shared:
With your consent;
When required or authorised by law;
Where there is a serious risk to your safety or the safety of others; or
To meet mandatory reporting or court requirements.
Storage of Information
Your information is stored securely using appropriate electronic systems and is accessible only to authorised personnel.
Access to Your Information
You may request access to your personal information at any time, subject to applicable Australian privacy laws.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Unique Mind Counselling
0406 926 118
uniquemindcounselling@gmail.com admin@uniquemindcounselling.com.au